Riot Cookie Co FAQ

1 

How much do your cookies cost?

Visit our Pricing page to see a full breakdown of cookie offerings and prices.

2

Do you require a deposit?

At this time, no deposit is required. Full payment is expected upon pickup/delivery. 

3

Do you ship cookies?

Due to state and local laws, shipping is not available.

4

What do you use to make your cookies?

All sugar cookies are made with the following ingredients:

• ​Powdered Sugar (Cane Sugar, Corn Starch), Flour (unbleached Hard Red Wheat Flour, enzyme), Butter (Pasteurized Cream, Natural Flavorings), Sugar, Water, Light Corn Syrup (Corn Syrup, Salt, Vanilla Extract (Vanilla Beans, Water, Ethyl Alcohol)), Cream Cheese (Pasteurized Milk, Cheese Culture, Salt, Guar Gum, Carob Bean Gum, Xanthan Gum), Egg, Meringue Powder (Powdered Sugar, Sugar, Egg Whites, Arabic Gum, Ammonium Aluminum Sulfate (Flavor Enhancer), Tragacanth Gum, Salt, Artificial Flavor, Calcium Lactate (Preservative)), Glycerin, Vanilla Bean Paste (Cane Sugar,Water, Vanilla Extract,Vanilla Bean Seeds, Gum Tragacanth (A Natural Thickener)), Butter Vanilla Emulsion (Water, Propylene Glycol, Artificial Flavor, Modified Corn Starch, Xanthan Gum, Citric Acid, Potassium Sorbate (Preservative)), Baking Powder, Salt, Artificial Food Coloring

5

How long do your cookies stay fresh?

All sugar cookies are individually heat sealed. They will keep for 1-2 weeks stored at room temperature in an airtight container, but are best enjoyed within 3 days of receving. See the Cookie Care page for more information.

6

Can your cookies be frozen?

• YES! Decorated sugar cookies freeze well and can be stored for up to 3 months. See the Cookie Care page for more information.

7

How far in advance should I place an order?

It is recommended to book your order as early as possible. I required 2 weeks notice, but understand that is not always possible. If a last minute order is able to be accommodated, there will be a $20 expedited order fee.

8

What is your cancellation policy?

Life happens. If for any reason you need to cancel your order, please provide a 2 week notice for a 100% refund. Orders canceled within 2 weeks will not be refunded.